Data for the month-end –_
|Received from||Pending at the end of last month||Receive d||Resolved
|Pending complaint s >
|Average Resolution time^ (in days)|
|1||Directly from Investors||Nil||Nil||Nil||Nil||Nil||Nil|
|3||Other Sources (if any)||Nil||Nil||Nil||Nil||Nil||Nil|
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by a total number of complaints resolved in the current month.
The trend of monthly disposal of complaints
|Month||Carried forward from the previous month||Received||Resolved*||Pending#|
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
The trend of annual disposal of complaints
|SN||Year||Carried forward from previous year||Received||Resolved*||Pending#|
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year