Grievance redressal mechanism established by the IA, in accordance with the SEBI Circulars and processes of IA:
- In case of any grievance/complaint against us, you shall contact the following person:
Name: R. Soundariyalakshmi (Compliance Officer)
Address: AT2, Guru Roshini Flats, 6th Main Road, Nanganallur, Chennai – 600 061
Contact number:8939849155
Email address:support@wealthladderdirect.com
- In case of delays beyond 15 days in resolving your grievance as received above, I / We shall communicate the same to you.
- In case, you are not satisfied with my / our response, you can lodge your grievances with SEBI at the website for SEBI Complaints Redress System (SCORES) http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.
- You may also note the following SEBI regional/local office address:
SEBI Regional Office Chennai Address,
Overseas Tower,
756 L, Anna Salai, Thousand Lights, Chennai – 600002
- SmartODR – Grievance redressal mechanism
ODR Portal could be accessed, if unsatisfied with the
response. Your attention is drawn to the SEBI circular no.
SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July
31, 2023, on “Online Resolution of Disputes in the Indian
Securities Market”.
A common Online Dispute Resolution Portal (“ODR Portal”)
which harnesses conciliation and online arbitration for
resolution of disputes arising in the Indian Securities
Market has been established.
ODR Portal can be accessed via the following link – https://smartodr.in/